Privacy Policy
Effective Date: 08/01/2026
The Bryan Agency respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect when you visit our website, request a quote, contact our agency, or otherwise interact with us online. It also describes how we may use, protect, and disclose that information.
Information We Collect
We may collect information that you voluntarily provide through our website, including:
- Your name
- Email address
- Telephone number
- Mailing or property address
- Information about the insurance products or services you are interested in
- Details submitted through a quote request, contact form, or other online form
- Any additional information you choose to include in a message
Depending on the type of quote or service requested, we may ask for additional details needed to understand your insurance needs. Please do not submit Social Security numbers, financial account information, payment card details, medical information, or other highly sensitive information through a general website form unless we specifically direct you to a secure method of providing it.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This information may include:
- Internet Protocol address
- Browser and device type
- Operating system
- Pages viewed
- Links clicked
- Date and time of your visit
- Referring website
- General geographic location
This information helps us understand how visitors use the website, improve its performance, maintain security, and evaluate our marketing efforts.
How We Use Your Information
We may use the information we collect to:
- Respond to questions and quote requests
- Contact you about insurance products or services
- Evaluate your insurance needs
- Assist with applications, policies, claims, or account-related requests
- Communicate with insurance carriers and other parties involved in providing requested services
- Improve our website, services, and customer experience
- Maintain website security and prevent fraudulent activity
- Measure the effectiveness of advertising and marketing campaigns
- Comply with legal, regulatory, licensing, or recordkeeping requirements
Submitting a request through the website does not guarantee coverage or create an insurance contract. Coverage is subject to eligibility, underwriting, policy terms, exclusions, and approval by the applicable insurance carrier.
Calls, Emails, and Text Messages
When you provide your contact information, we may use it to respond to your request by telephone, email, or text message, as permitted by law.
Where consent is required, we will only send marketing text messages after receiving the appropriate permission. Message and data rates may apply. You may opt out of marketing text messages by replying STOP or follow the unsubscribe instructions included in an email.
How We May Share Information
We may disclose information when reasonably necessary to provide services, process a quote, operate our website, or comply with the law. This may include sharing information with:
- Alfa Insurance and its affiliated companies
- Insurance carriers, underwriters, adjusters, and claims professionals
- Alabama Farmers Federation and related service providers when applicable
- Website hosting, form-processing, analytics, customer-management, communication, and technology providers
- Professional advisers, regulators, licensing authorities, or law-enforcement agencies
- A successor organization in connection with a merger, acquisition, transfer, or sale of agency assets
These parties may use information only for the purposes for which it was provided or as otherwise permitted by law and their own privacy policies.
We do not sell personal information for monetary compensation. We may use third-party analytics, advertising, or technology services that collect information through cookies or similar tools. Depending on applicable law, some of these activities may be considered targeted advertising or the sharing of personal information.
Cookies and Analytics
Our website may use cookies and similar technologies to remember preferences, improve functionality, analyze website traffic, and support advertising activities.
You may be able to block or delete cookies through your browser settings. Disabling cookies may affect how certain parts of the website operate.
Third-party analytics and advertising providers may collect information about your activity on this website and other websites over time. Their handling of information is governed by their own privacy policies and settings.
Your Privacy Choices
Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to opt out of certain uses of information, including targeted advertising or qualifying data-sharing activities.
To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing a request. Certain information may be retained when required for legal, regulatory, fraud-prevention, insurance, or legitimate business purposes.
You may unsubscribe from marketing emails by using the unsubscribe link in the message. You may also contact us directly to update your communication preferences.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary to respond to requests, provide services, maintain business and insurance records, meet legal or regulatory obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.
Children’s Privacy
This website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information online from children under 13. If we learn that such information has been submitted, we will take reasonable steps to delete it.
Third-Party Websites
Our website may include links to websites operated by insurance carriers, financial institutions, membership organizations, social media platforms, or other third parties. We are not responsible for the content, security, or privacy practices of websites we do not operate. Please review the privacy policy of each third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal obligations. The revised policy will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy or how your information is handled, please contact:
The Bryan Agency
1326A S Eufaula Ave, Eufaula, AL 36027
(334) 687-8268
